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Safety Equipment & Clothing

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The Idea The idea
Implementation of a Customer Relationship Management (CRM) system.
The Client The client
Safety Equipment & Clothing
The Business Challenge The business challenge
  1. Customer data could not be easily collected.
  2. Proper maintenance of customer data was non-existent.
  3. Accessibility to customer data by different departments became an issue due to the method of storage and distribution.
  4. Anticipation of customer needs was not possible due to lack of accurate information.
  5. Customer relations were not up to the mark due to gaps in communications.
  6. Effectiveness was lacking in the marketing message sent to customers.
  7. Customers' demands were not answered effectively.
The Solution The solution
Tigernix proposed the implementation of a Customer Relationship Management (CRM) system.
Business Benefits Business Benefits
  1. It helps in the collection and storage of vital customer data.
  2. It enables employees to access customer data from anywhere as per requirements.
  3. It creates detailed accurate customer profiles.
  4. It helps in the analysis and understanding of individual customer preferences.
  5. The client can easily identify trends and improve services accordingly.
  6. It provides first-class one-to-one customer service as per specific requirements.
  7. It maximizes customer satisfaction and improves customer retention.

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Client Testimonial

  • Alcan Alucobond, Malaysia.
    We are thoroughly impressed with Tigernix’s complete Content Management System. The team was very proactive and forthcoming in implementing a system...More
    Mr. Stefan Gisin -Technical Sales and Marketing Manager Asia Pacific,
    Alcan Alucobond, Malaysia.

  • Maxmega Electronics Pte Ltd
    Our site is loaded with useful features now. Thanks to Tigernix CMS. It’s so easy to manage content these days and it’s not bound by geography or time...More
    Mr. Alyson Ong (General Manager)
    Maxmega Electronics Pte Ltd
  • Larkspur Technology, Inc.
    Tigernix’s User Interface design is sure to help us reach a larger and broader audience for our services. The designs exceeded our expectations...More
    Mr. Shrini Keskar (Vice President - Global Operations)
    Larkspur Technology, Inc.
  • ACTIV360 Pte Ltd
    We never thought that a Customer Relationship Management system could change the way we ran our business. It did! The Tigernix CRM has features that takes care of all our business needs and spans...More
    Ms. Lina Ho (Sales & Marketing Director)
    ACTIV360 Pte Ltd.
  • SpeedB Pte Ltd
    Tigernix not only provided good customer service but also offered us an excellent CRM system. It caters to all our marketing and sales force...More
    Mr. Sherwin Tng (Chief Operations Officer)
    SpeedB Pte Ltd.
  • Tevo Asia Pacific Pte. Ltd
    We are glad to have chosen Tigernix for providing us a Content Management System and integrated e-commerce. We are pleased with the site and all its in-built features. The quality and functionality are...More
    Mr. Eric Ho (Managing Director)
    Tevo Asia Pacific Pte. Ltd.
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