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The client is a leading polytechnic and educational institution offering numerous courses to students

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The Idea The idea
Implementation of a Customer Relationship Management (CRM) system.
The Client The client
The client is a leading polytechnic and educational institution offering numerous courses to students.
The Business Challenge The business challenge
  1. Customer data analysis was not in tune with the specified target market.
  2. Anticipation of customer needs was not possible due to lack of accurate information.
  3. Customer relations were not up to the mark due to gaps in communications.
  4. Effectiveness was lacking in the marketing message sent to customers.
  5. Customers' demands were not answered effectively.
The Solution The solution
Tigernix proposed the implementation of a Customer Relationship Management (CRM) system.
Business Benefits Business Benefits
  1. The CRM software gives improved relations with the target market and relationship development with potential ones.
  2. It provides an upswing of profits as a result of better customer relations and the ability to anticipate and attend to their needs and demands.
  3. The client's business is able to cater to customer's specific needs efficiently.
  4. There is convenient cross selling of products and services by utilizing CRM software that allows doing this seamlessly and with lesser cost.
  5. It helps in establishing a more effective marketing message that is not hit and miss. With CRM, communicating to the audience is made more specific.
  6. Innovation is now more personalized because the organization is equipped with a clear-cut view of what customers really want and not what is perceived that they want.
  7. Because the client is able to answer the customer's demands effectively, there is an assurance of customer loyalty and more customer acquisitions.

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Client Testimonial

  • SpeedB Pte Ltd
    Tigernix not only provided good customer service but also offered us an excellent CRM system. It caters to all our marketing and sales force...More
    Mr. Sherwin Tng (Chief Operations Officer)
    SpeedB Pte Ltd.
  • Alcan Alucobond, Malaysia.
    We are thoroughly impressed with Tigernix’s complete Content Management System. The team was very proactive and forthcoming in implementing a system...More
    Mr. Stefan Gisin -Technical Sales and Marketing Manager Asia Pacific,
    Alcan Alucobond, Malaysia.

  • Tevo Asia Pacific Pte. Ltd
    We are glad to have chosen Tigernix for providing us a Content Management System and integrated e-commerce. We are pleased with the site and all its in-built features. The quality and functionality are...More
    Mr. Eric Ho (Managing Director)
    Tevo Asia Pacific Pte. Ltd.
  • Larkspur Technology, Inc.
    Tigernix’s User Interface design is sure to help us reach a larger and broader audience for our services. The designs exceeded our expectations...More
    Mr. Shrini Keskar (Vice President - Global Operations)
    Larkspur Technology, Inc.
  • ACTIV360 Pte Ltd
    We never thought that a Customer Relationship Management system could change the way we ran our business. It did! The Tigernix CRM has features that takes care of all our business needs and spans...More
    Ms. Lina Ho (Sales & Marketing Director)
    ACTIV360 Pte Ltd.
  • Maxmega Electronics Pte Ltd
    Our site is loaded with useful features now. Thanks to Tigernix CMS. It’s so easy to manage content these days and it’s not bound by geography or time...More
    Mr. Alyson Ong (General Manager)
    Maxmega Electronics Pte Ltd
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About Us Case Studies Customer Relationship Management (CRM) The client is a leading polytechnic and educational institution offering numerous courses to students